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Assembly Label International

Read our most Frequently Asked Questions. For any further support contact us here or via our chat function (available between 9am - 5pm AEST).

Assembly Label Help Center | Assembly Label International

Where is my order?

Will I have to pay for customs and duties?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

My item is being returned to sender

Assembly Label Online Safety

Orders

How can I return my order?

Can I exchange my order?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

Returns

How do I apply the welcome discount to my order?

Discounts

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

How can I find the wool coat size guide?

Product

Edit Sale FAQs

Can I return items that are on sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

I made a mistake on my order, can I change it?

Sale FAQs

Where do the donations go?

How does the Donation work?

Choose What You Pay

How do I change my password?

I need to edit the shipping address on my account.

How do I unsubscribe from your mailing list?

I need to delete my account.

Accounts

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