All articles
Sale FAQs
Surplus Sale FAQs
Please note, discount codes cannot be used in conjunction with sale items. You can still use gift cards and store credits (from returns) during this time.
Can I return items that are on sale?
If final sale items are returned to us, they will be shipped back to the customer at the customer's expense.
Can I use discount codes for items on sale?
Unfortunately no, discount codes cannot be used on 'final sale' items. However, you can still use e-gift cards.
If something sells out, when it is restocked, can I purchase it at the discounted price?
Unfortunately, it will not be available at the discounted price if it is restocked.
I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?
Unfortunately no, this offer is not available on previously purchased items.