CUSTOMER CARE
Mon - Fri: 9am - 5pm AEST
enquiries@assemblylabel.com

Back to Store

Assembly Label International

<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Once your return is received by our warehouse, our returns team will process your return in 2-5 business days, you will be notified via email when this has been processed. Please also allow 2-5 business days for the funds to arrive back to your original payment method, depending on your financial institution.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For Afterpay refunds, please allow up to 10 business days for the funds to arrive back in your account.

Once your return is received by our warehouse, our returns team will process your return in 2-5 business days, you will be notified via email when this has been processed. Please also allow 2-5 business days for the funds to arrive back to your origi

When can I expect my refund?

Returns

Where is my order?

Will I have to pay for customs and duties?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

My item is being returned to sender

Assembly Label Online Safety

Orders

How can I return my order?

Can I exchange my order?

Can I return swimwear after I have tried it on?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

How do I apply the welcome discount to my order?

Discounts

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

How can I find the wool coat size guide?

Product

Edit Sale FAQs

Can I return items that are on sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

When can I expect my refund?Updated 7 months ago