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Assembly Label International

If your order has been dispatched and is delayed, you can create an enquiry with your tracking number to the courier, as they are a third party operator, we have no control over the speed of the delivery.If your order has been deemed lost by our courier, please forward the correspondence to our customer care team via email, and we will resolve this for you.

If your order has been dispatched and is delayed, you can create an enquiry with your tracking number to the courier, as they are a third party operator, we have no control over the speed of the delivery. If your order has been deemed lost by our cou

My item has been dispatched but delivery has been delayed, what should I do?

Orders

Where is my order?

Will I have to pay for customs and duties?

Can I change my order once it has been placed?

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

My item is being returned to sender

Assembly Label Online Safety

How can I return my order?

Can I exchange my order?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

Returns

How do I apply the welcome discount to my order?

Discounts

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

How can I find the wool coat size guide?

Product

Edit Sale FAQs

Can I return items that are on sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

My item has been dispatched but delivery has been delayed, what should I do?Updated 6 months ago