How can I return my order?Updated 7 months ago
We offer 14 day returns from receipt on full priced items that are in unworn, unwashed, original condition with tags attached. All final sale items, including earrings, are not eligible for returns or exchanges unless deemed faulty.
To return an item, please process a returns request through our Returns Portal using your order number and email used when placing the original order. Once this is completed you will receive a prepaid shipping label in a separate email. Please check your junk mail folder if you don’t receive it in your inbox.
If you wish to exchange an item, please reach out to our Customer Care team.
Once we receive your return, please allow our returns team 2-5 business days to process your return.
You can find our full returns policy here.
Please click here to start your online return.
Please note: Your order number will be displayed on the returns label we provide you with. Should you return your item independently, you may experience delays receiving your refund or exchange until we can identify your package.