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Assembly Label International

<p id="isPasted" style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer 14 day returns or exchanges for a different size on full priced items that are in unworn, unwashed, original condition with tags attached.&#xA0;<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All final sale items, including earrings, are not eligible for returns or exchanges unless deemed faulty.<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you wish to make an exchange, please reach out to our&#xA0;<a href="https://assemblylabel.com/pages/contact-us">Customer Care team</a>.<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once this has been received and reviewed, we will process your exchange order. Please note, exchanges are subject to stock availability at the time of possessing and may not be possible. In these instances, we will refund you instead.&#xA0;

We offer 14 day returns or exchanges for a different size on full priced items that are in unworn, unwashed, original condition with tags attached. All final sale items, including earrings, are not eligible for returns or exchanges unless deemed faul

Can I exchange my order?

Returns

Where is my order?

Will I have to pay for customs and duties?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

My item is being returned to sender

Assembly Label Online Safety

Orders

How can I return my order?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

How do I apply the welcome discount to my order?

Discounts

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

How can I find the wool coat size guide?

Product

Edit Sale FAQs

Can I return items that are on sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

Can I exchange my order?Updated 7 months ago